At House Journey, we understand that our customers want to stay informed about the status of their orders. That's why we provide tracking information for all shipments via email. Here's what you need to know about tracking your order:
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Tracking Number: Once your order has been shipped, you will receive an email with the tracking number and the name of the courier used.
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Tracking Link: In the email, you will find a link that you can click on to view the status of your shipment and see an estimated delivery date. It can take up to 24 hours from the tracking number being generated for you to be able to view it online.
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Order Status: You can use the tracking link to view the status of your order. This will show you when your order was shipped, when it was handed off to the carrier and when it's been delivered.
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Real-time Updates: The tracking link provides you with real-time updates on the location of your package, so you can see exactly where it is and when it will be delivered.
We hope this information helps you stay informed about the status of your order. If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team. We're here to help you every step of the way.